Maintenance Request

Inform Us of a Maintenance Issue

Simply fill out the form and we will address your maintenance issue. If it is an emergency that requires immediate attention, please call 208.336.5111 .

If this is a life threatening emergency call 911 immediately.

Important

Repair or damage caused by your negligence or misuse is your responsibility. In such cases, repairs will be made, but you will be charged for the cost of the labor and materials. Damages or plumbing stoppages caused by your negligence or misuse will be paid by you.

Release of Key

I understand that if I do not authorize a release of a key to a vendor, I will need to be available to give the vendor access to the property.

Troubleshooting Guide

Before completing the maintenance request form, please read the below troubleshooting guide. Completing these steps can save you money! Tenants may be charged for a service call if thes ervice person determines that the tenant failed to perform routine maintenance task as outlined below:

  1. Smoke Detector won't work when tested: Test with approved smoke detector smoke spray, replace battery.
  2. Smoke Detector beeps: Replace battery, check for proper wire termination connection.
  3. No power to plugs or switches: Check and reset breaker panel or replace blown fuses. Check and rest all GFI outlets (located in kitvhen, bathrooms, utility rooms, and garages). Check if plug works off a wall switch.
  4. Garbage disposal doesn't work: When on, do you hear a buzz? If you do not hear a buzz, hit the reset button on the bottom of the disposal and test. If you hear buz, turn off disposal and unplug from wall. Mounted on the side of the disposal or side of cabinet may be an allen wrench. Put the wrench in the center shaft and twist back and forth (this un-jams the disposal). Remove the object that is causing the obstruction, turn back on, and test. Repeat until the object is removed.
  5. Not hot water: Check thermostat on tank for proper temperature setting. Check that thermostate is not set to “vacation”. Check and reset breaker in power panel. Check and reset button next to thermostat.
  6. Hot water is too hot: Check thermostat on tank and turn down.
  7. Plumbing or fixtures leak: Turn off water fixture, turn off water at supply line and notify Landlord immediately.
  8. Toilet is plugged: Plunge and test.
  9. No heat: Check thermostat. Check that furnace covers are in properly. Check that a switch that looks like an ordinary light switch is turned on (located in or near the furnace room). Did you pay your utilities or issue and order to disconnect the utility?
  10. Dishwasher won't drain: Clean food out of bottom of dishwasher.
  11. Dishwasher grinds or no water is coming in: Turn off, if no water on the bottom pour two large glasses of water into the bottom and re-start. If no problem continues, call Landlord and discontinue use.
  12. Refrigerator too warm or too cold: Check thermostat in refrigerator is set correctly.
  13. Water drips from freezer to refrigerator compartment: Remove all food and store in a cooler. Turn off refrigerator and allow to defrost. Turn refrigerator back on and replace food.
  14. No Air Conditioning: Check all circuit breakers. Clean and replace filter and test.
  15. No Electricity: Check all breakers, flip them hard to the OFF position and then hard to the ON position, Check all GFI in bathrooms, kitchens, laundry room, and garage. Replace any blown fuses. Call Idaho Power at 388-2323.

Maintenance Form